Comparing AppFolio and ServiceTitan for PropMgmt AI professionals. Which one is right for your field workflow?
Field Specs Comparison
| Feature | AppFolio | ServiceTitan |
|---|---|---|
| Primary Category | PropMgmt AI | Field Service Management |
| Offline Capable | No | No |
| AI Maturity | AI-Native | Bolt-on |
| API Available | Yes | Yes |
| Pricing Model | Per unit/month | Subscription |
| Price Starts At | Contact for pricing | Unknown |
| Free Trial | Yes (demo available) | Yes |
| Mobile Experience | Good - web and mobile access but not offline-first | Native mobile app |
| G2 Rating | 4.5 | 4.4 |
| Capterra Rating | 4.5 | 4.3 |
AppFolio vs ServiceTitan: The Field Tech Verdict.
Choosing between AppFolio and ServiceTitan often comes down to the specific scale and complexity of your field operations. While AppFolio is widely recognized for its ai-native platform with agentic ai built in as a core building block, ServiceTitan counters with comprehensive all-in-one platform for residential and commercial trades.
From a technical standpoint, the choice is clear for teams prioritizing AI-first automation. AppFolio offers seamless cloud integration, making it a strong contender for Property managers, multifamily operators, HOA managers, investment managers. On the other hand, ServiceTitan excels in Dispatching, scheduling, which is critical for Mid-to-large HVAC/plumbing/electrical contractors wanting all-in-one operations platform.
Ultimately, AppFolio is the force multiplier for large-scale firms, whereas ServiceTitan remains the favorite for professionals who value 70+ pre-built integrations with industry-leading tools. Both tools represent the pinnacle of PropMgmt AI in 2026, but your final decision should align with your team's specific need for full accounting & reporting.
AppFolio Verdict
“The most AI-forward property management platform; agentic AI is genuinely embedded, not bolted on — sets the standard for PropMgmt AI”
- AI-native platform with agentic AI built in as a core building block
- Unified property and investment management in one platform
- Scales from small operators to 14,000+ unit portfolios
ServiceTitan Verdict
“Enterprise-grade field service platform with strong AI-assisted dispatching and deep trade-specific workflows”
- Comprehensive all-in-one platform for residential and commercial trades
- 70+ pre-built integrations with industry-leading tools
- Real-time costing and predictive insights for profitability
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