Comparing Fulcrum and ServiceTitan for Field Platform professionals. Which one is right for your field workflow?
Field Specs Comparison
| Feature | Fulcrum | ServiceTitan |
|---|---|---|
| Primary Category | Field Platform | Field Service Management |
| Offline Capable | Yes | No |
| AI Maturity | Core | Bolt-on |
| API Available | Yes | Yes |
| Pricing Model | Professional / Elite / Enterprise tiers. Minimum 5 users. Monthly available first 12 months only. | Subscription |
| Price Starts At | Unknown | Unknown |
| Free Trial | Yes (free trial) | Yes |
| Mobile Experience | Excellent - offline-first with advanced GIS/geospatial | Native mobile app |
| G2 Rating | 4.3 | 4.4 |
| Capterra Rating | 4.4 | 4.3 |
Fulcrum vs ServiceTitan: The Field Tech Verdict.
Choosing between Fulcrum and ServiceTitan often comes down to the specific scale and complexity of your field operations. While Fulcrum is widely recognized for its best-in-class gis/geospatial capabilities with esri arcgis integration, ServiceTitan counters with comprehensive all-in-one platform for residential and commercial trades.
From a technical standpoint, the choice is clear for teams prioritizing established reliability. Fulcrum offers robust offline support, making it a strong contender for Utilities, engineering, environmental, telecom, government, insurance field teams. On the other hand, ServiceTitan excels in Dispatching, scheduling, which is critical for Mid-to-large HVAC/plumbing/electrical contractors wanting all-in-one operations platform.
Ultimately, Fulcrum is the force multiplier for large-scale firms, whereas ServiceTitan remains the favorite for professionals who value 70+ pre-built integrations with industry-leading tools. Both tools represent the pinnacle of Field Platform in 2026, but your final decision should align with your team's specific need for drag-and-drop app builder.
Fulcrum Verdict
“Best-in-class for geospatial field data; bold Agentic AI roadmap positions it as future leader — but enterprise pricing and complexity may deter small teams”
- Best-in-class GIS/geospatial capabilities with Esri ArcGIS integration
- SOC 2 Type 2 compliant — enterprise-grade security
- Massive integration ecosystem (30+ platforms including Esri, Salesforce, Power BI, Snowflake)
ServiceTitan Verdict
“Enterprise-grade field service platform with strong AI-assisted dispatching and deep trade-specific workflows”
- Comprehensive all-in-one platform for residential and commercial trades
- 70+ pre-built integrations with industry-leading tools
- Real-time costing and predictive insights for profitability
Walk, Photo, Talk.
Family time is back.
Tired of late-night paperwork? ReportWalk's AI-native workflow delivers reports to clients before you even leave the site.